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RETURN POLICY:
We want you to be happy with you purchase! If you are not completely satisfied, you may return the merchandise for a refund or exchange within 7 days of delivery date. Items must be in original condition with tags attached. All refunds are subject to a 20% restocking fee. Complete the return form enclosed with your order for prompt processing of your return. Returns postmarked after 7 days of delivery date will not be accepted. Please contact us to confirm the availability of your desired exchange item, so that we can reserve it for you.
All return shipping costs are the responsibility of the customer unless item is defective or an error was made on our behalf. The total purchase price will be refunded less a 20% restocking fee and actual shipping costs. Shipping charges are non-refundable. If you received any promotion such as free shipping or discounted shipping, the full cost of shipping will be deducted from your refund amount.
Thrift items and fragrances are FINAL SALE, and are NOT eligible for a refund or exchange.
Items purchased from our ebay, ioffer, and bonanzle stores are subject to the policy set forth under those listings.
If an item that has been ordered is no longer available,you will be refunded both the purchase price and the shipping cost for that item.
Please allow up to five business days after your return has been received for your refund or exchange to be processed.
Please feel free to contact us if you have any questions or concerns.
CustomerService@JosephinesFashionBoutique.com
(775) 287-1736
ORDER CANCELLATIONS:
Orders are processed immediately upon receipt, therefore we are unable to process order cancellations.
SHIPPING:
Currently, all orders are shipped Priority Mail through USPS.
Orders are shipped within 2 business days excluding weekends and holidays.
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